Privacy Policy

1. Operator

Contact: ranizomiddin@gmail.com, Telegram @nizomiddin_rakhimberdiev, phone +998 94 726 77 26, +998 95 076 77 26.

2. Two kinds of data — two roles

For data from the demo form on this website, Radix is the owner and operator.

Data a kindergarten enters into the CRM (children, guardians, staff) BELONGS TO THE KINDERGARTEN: the kindergarten is the data owner and is responsible for the lawful basis for collecting it (including parental consent). Radix processes that data only under its contract with the kindergarten and only to provide the service.

3. Data from the website form

Name, phone number, kindergarten name, number of children, city or region, an optional comment, interface language, the fact of consent and the policy version.

4. Data inside the CRM

Children: full name, date of birth, sex, group, photo (optional), additional details entered by the kindergarten, attendance.

Guardians: full name, phone, relationship, chat identifier if they joined the Telegram bot.

Staff: full name, phone, position, salary and payouts.

Finance: invoices, payments, expenses.

User accounts: e-mail, password hash, sign-in history and IP address (security log).

5. Purposes

Reviewing demo requests and contacting you; providing the CRM service to the kindergarten; sending messages to parents on the kindergarten’s behalf; subscription billing; security and abuse prevention.

Data is not used for advertising and is never sold.

6. Retention

Demo requests — at most 12 months after the last contact if no contract follows.

CRM data — for the term of the contract. After it ends, the kindergarten can view and export its data for 30 days; the data is then deleted completely, with a log entry. Backups rotate within 14 days, so the data disappears from them too.

7. Storage location and security

Connections are HTTPS only; passwords are stored as hashes; two-factor authentication is available. Each kindergarten’s data is separated at the database level — one kindergarten cannot see another’s. Radix staff cannot see CRM data; support access is possible only under a time-limited permission that the kindergarten can see, and it is logged.

8. Third parties

Hosting provider — servers and backups.

Telegram — if a parent joined the kindergarten’s bot themselves, messages are delivered through it.

SMS provider (Eskiz.uz) — only if the kindergarten has switched SMS on.

E-mail delivery service — password-reset and invitation e-mails.

No other analytics or advertising services are used.

9. Your rights

Under the Law of the Republic of Uzbekistan “On Personal Data” you have the right to know how your data is processed, to obtain a copy, to request correction, deletion or blocking, and to withdraw consent.

For data inside the CRM (for example, a record about your child), contact the kindergarten first — it owns the data. We help the kindergarten fulfil the request.

10. How to contact us

Send your request to ranizomiddin@gmail.com or on Telegram to @nizomiddin_rakhimberdiev. We reply within 30 days. If you are not satisfied with the reply, you may complain to the competent state authority.

11. Changes

If this policy changes, the new text is published on this page with its date. For consent given in the demo form, the policy version it refers to is stored.